ORDERS AND PURCHASES
BEFORE PLACING AN ORDER PLEASE CHECK THAT ALL YOUR ENTERED INFORMATION LIKE ADDRESS, PIN, PAYMENT DETAILS, ETC., ARE CORRECT AS ONCE THE ORDER IS PLACED IT CANNOT BE CANCELLED OR MODIFIED.
TENSAI CLOTHING TAKES 24 HOURS FOR THE PROCESSING OF THE PURCHASED PRODUCT, AVAILABILITY OF PRODUCT, AND VERIFICATION OF PAYMENT.
ONCE THE ORDER HAS BEEN PLACED, YOU WILL RECEIVE AN E-MAIL CONFIRMING YOUR PURCHASE. IF YOU DO NOT RECEIVE AN E-MAIL CONFIRMING YOUR PLACED ORDER, PLEASE CHECK YOUR SPAM FOLDER OR CONTACT US.YOU WILL RECEIVE A TRACKING ID FOR YOUR PURCHASE ONCE THE ORDER IS CONFIRMED.
YOUR PRODUCT WILL BE SHIPPED TO YOU WITHIN 5 - 7 BUSINESS DAYS OR CAN BE DELAYED DUE TO ANY SPECIAL OCCASIONS OR NATIONAL HOLIDAYS.
SHIPPING METHODS & INTERNATIONAL SHIIPING
TENSAI CLOTHING OFFERS 5 - 7 DAYS OF STANDARD SHIPPING SERVICE WHICH IS FREE FOR ORDERS WITHIN INDIA.
FOR INTERNATIONAL ORDERS, THE SHIPPING DUTIES WILL BE APPLICABLE DEPENDING ON THE LOCATION OF PURCHASE AND SO WILL THE SHIPPING TIME.
LOST PACKAGES
ONCE THE PACKAGES ARE DELIVERED AND ONCE WE GET THE DELIVERY CONFIRMATION MESSAGE, DUFFER STREET IS NOT RESPONSIBLE FOR ANY LOST PACKAGES OR SOTLEN ITEMS, FOR ASSIATANCE YOU CAN CONTACT THE COURIER PARTNER, AND THEREFORE ALL THE INFORMATION WILL BE PROVIDED TO YOU BY DUFFER STREET OR YOU CAN CONTACT US AT "TENSAICLOTHING7@GMAIL.COM".